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Sulejman
New Member
New Member
‎02-15-2016 06:13 AM

Xerox 7655 restarting and communication failure

Hello friends..

 

I have xerox wc 7655 and one I think big problem. When I turn on machine after 5-10 minutes restart and then show communication failure, also I can't print anything.. I always must wait about 15-30 minutes to turn on again. Here is my software version 040.033.53210

 

Please help me.. No one from local services don't know what is a problem.. I changed CMOS battery, and some yellow timekeeeper battery on back of machine.

 

Thanks

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Joe Arseneau
Valued Advisor
Valued Advisor
‎02-15-2016 12:30 PM

Re: Xerox 7655 restarting and communication failure

Sounds like a DHCP error, set the printer IP to static (Use the same one it was assigned by DHCP) and the issue should resolve itself.

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Joe Arseneau
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fiery
Occasional Advisor
Occasional Advisor
‎02-16-2016 06:13 PM

Re: Xerox 7655 restarting and communication failure

You may have made it worse by changing those batteries! Was it a firewire communications error or host to host? If so the problem is in the network controller. That is the box that sits on the back of the machine. Its like a small linux computer. It could be a bad hard drive or corrupt software.

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