cancel
Showing results for 
Search instead for 
Did you mean: 
skull.nnov New Member
New Member

Xerox 7800 DN trouble with paper size and warming

Hi! When i strarted printer, he is write, that there is a warming up. And the heating continues indefinitely.
Plus printer doesn't suggest defining paper parameters. He is see, what i put paper into the tray 1 or tray 2, but i can't specify the dimensions, colour and density of paper. In logs have a next troublecode:  389.603.00, 389.601.00, 375.100.00  What does it mean?

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Xerox 7800 DN trouble with paper size and warming

Hi! When i strarted printer, he is write, that there is a warming up. And the heating continues indefinitely.

Fuser problems, probably needs to be replaced

 

Plus printer doesn't suggest defining paper parameters. He is see, what i put paper into the tray 1 or tray 2, but i can't specify the dimensions, colour and density of paper.

At the printer go to Printer > Tools > Tray Management > Tray Settings and then choose the tray and program the settings. Most likely you lost the prompts on loading because somebody came to this spot in the settings and set the trays to Dedicated, Which for obvious reasons disables the prompt on load (If nothing is to change there is no reason to prompt) What you want to do is set the tray to Fully Adjustable

 

389.603.00, 389.601.00  Cyan Imaging unit registration error.

indicate a registration control pattern block read discrepancy. During normal operation, the error will be cleared when
the next registration control pattern read is successful. Check for print quality issues, if none, ignore it (The message will clear on registration, if there are issues, replace the Cyan imaging unit or swap it with another color to see if the fault clears or follows the imaging unit, if it follows it, replace it.

 

375.100.00
Bypass/Manual tray fault, if it doesn't work, call a technician, if it does work, ignore it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
0 Kudos