The printer deletes the job even from centreware
Please try to print same booklet from the CentreWare.
yes even though it didn't print anything.
So it's flagged as completed?
I can also see the deleted jobs under completed jobs but no fault code is associated with them.
We already inspected the folder and everthing look good.
Strange, the deleted doc should be in the Completed jobs queue with some error message / code associated. Anyway, the booklet maker is a separated module within the finisher which is not involved in hole punch / simple stapling. Try to check if there is not something wrong in that area (around R2 and R3 staple cartridges) - you can pull it out. Unplug the finisher cables during the check.
We have look it gives no fault codes and everything else on the finisher works. It will staple and hole punch but not fold.