Xerox 7800 Professional Finisher

[CherylO-Xerox]

Hi, 

There is a newer firmware from 2019.  Please try this firmware and see if it helps.  

[AnCr]

Would be interesting to know if there is any solution to this problem? We seem to be a couple of people who have had the same issue.

[lotsofxeons]

Did you ever resolve this? How? We are having the exact same issue.

[Kimzi]

The latest 7800 SPAR release that I know of is 081.150.103.29600.

Best Regards

Kimzi

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[tfling]

is the 12800v1 the latest version of the firmware? How did you find it because the only one listed on the website is Firmware Release 081.150.103.05600

[v.andreev]

diag menu is restricted. only engineers can access it!

[tfling]

can I access a diagnostic mode for this machine?

[v.andreev]

Well... in that case you should call an engineer

[tfling]

The newer firmware didn't solve the issue. 

[v.andreev]

It looks this is a known issue that is solved by the newer versions. Try this one.