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24 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Xerox 7800 Professional Finisher

Hi, 

There is a newer firmware from 2019.  Please try this firmware and see if it helps.  

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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AnCr
New Member
New Member

Re: Xerox 7800 Professional Finisher

Would be interesting to know if there is any solution to this problem? We seem to be a couple of people who have had the same issue.

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Re: Xerox 7800 Professional Finisher

Did you ever resolve this? How? We are having the exact same issue.

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Kimzi
Valued Advisor
Valued Advisor

Re: Xerox 7800 Professional Finisher

The latest 7800 SPAR release that I know of is 081.150.103.29600.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Re: Xerox 7800 Professional Finisher

is the 12800v1 the latest version of the firmware? How did you find it because the only one listed on the website is Firmware Release 081.150.103.05600

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v.andreev
Valued Contributor
Valued Contributor

Re: Xerox 7800 Professional Finisher

diag menu is restricted. only engineers can access it!

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Re: Xerox 7800 Professional Finisher

can I access a diagnostic mode for this machine?
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v.andreev
Valued Contributor
Valued Contributor

Re: Xerox 7800 Professional Finisher

Well... in that case you should call an engineer

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Re: Xerox 7800 Professional Finisher

The newer firmware didn't solve the issue. 

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v.andreev
Valued Contributor
Valued Contributor

Re: Xerox 7800 Professional Finisher

It looks this is a known issue that is solved by the newer versions. Try this one.

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