Xerox 7830 randomly selecting different sides of the paper to print on
I have had a strange issue reported by one of our departments.
Currently they place A4 Letterhead print side down (back of paper facing you) within Tray 1.
I have been told that as of yesterday for some users the printer is printing on the reverse of the letterhead (non printed side) and for others it is printing on the correct side of the letterhead, then randomly it will revert back to printing on the correct side for no reason.
Hope that makes sense and if so any advice appreciated.