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Re: Xerox 8560 "service Needed" error

Keyword: "if". The display will not respond to any button-presses except in diagnostic mode, and even then it only works for a short while. There is now way to set up networking. Its unfortunate the phasersmart program has no way to interface with a printer through USB.

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Printfun
Occasional Contributor
Occasional Contributor

Re: Xerox 8560 "service Needed" error

If you are able to put the printer on your network(instead of connecting to a PC via USB), you could try this:

http://www.phasersmart.com/faq.html

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Xerox 8560 "service Needed" error

Product Name: Other - specify product in post

Our 8560 is not printing, when booted up it goes through its warmup sequence and then shows "Service Needed" on the display along with the top 3 pixels of an error code(the display screen also appears not to be working) the interface doesn't work so I can't do any additional setup or testing. I can boot into a diagnostic mode but it only works for so long before the interface freezes.

 

The machine is connected directly to one of our computers via USB.

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