cancel
Showing results for 
Search instead for 
Did you mean: 
rickaustinson New Member
New Member

Xerox 8560 "service Needed" error

Our 8560 is not printing, when booted up it goes through its warmup sequence and then shows "Service Needed" on the display along with the top 3 pixels of an error code(the display screen also appears not to be working) the interface doesn't work so I can't do any additional setup or testing. I can boot into a diagnostic mode but it only works for so long before the interface freezes.

 

The machine is connected directly to one of our computers via USB.

0 Kudos
2 Replies
Printfun Occasional Contributor
Occasional Contributor

Re: Xerox 8560 "service Needed" error

If you are able to put the printer on your network(instead of connecting to a PC via USB), you could try this:

http://www.phasersmart.com/faq.html

0 Kudos
rickaustinson New Member
New Member

Re: Xerox 8560 "service Needed" error

Keyword: "if". The display will not respond to any button-presses except in diagnostic mode, and even then it only works for a short while. There is now way to set up networking. Its unfortunate the phasersmart program has no way to interface with a printer through USB.

0 Kudos