Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-28-2013 01:10 PM

Re: Xerox 8560mfp offline

Hi sean.rocheleau,

Thank you for using the Support Forum. Please take a look at the case for Machine dropping of the network and follow the solution.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
sean.rocheleau
New Member
New Member
‎05-21-2013 03:15 PM

Xerox 8560mfp offline

Product Name: Other - specify product in post

I am having an issue with an 8560mfp that is continuosly going offline.  Once offline I can ping the printer by IP address but cannot open up the web configuration page.  I have tried using the various add printer utilities from Xerox to try and add the printer again but it cannot be found even if I point to it by IP address.  These issues temporarily go away after cycling the power.

 

The PC that I am working from is a Windows 8 machine that was just recently installed.  The issue was not present with the previous Windows XP machine.

 

Any help in narrowing down the issue would be greatly appreciated.  Thank you.

 

Sean Rocheleau

 

0 Kudos
Reply