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New Member
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Xerox 8560mfp offline

I am having an issue with an 8560mfp that is continuosly going offline.  Once offline I can ping the printer by IP address but cannot open up the web configuration page.  I have tried using the various add printer utilities from Xerox to try and add the printer again but it cannot be found even if I point to it by IP address.  These issues temporarily go away after cycling the power.

 

The PC that I am working from is a Windows 8 machine that was just recently installed.  The issue was not present with the previous Windows XP machine.

 

Any help in narrowing down the issue would be greatly appreciated.  Thank you.

 

Sean Rocheleau

 

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Community Manager
Community Manager

Re: Xerox 8560mfp offline

Hi sean.rocheleau,

Thank you for using the Support Forum. Please take a look at the case for Machine dropping of the network and follow the solution.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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