Hi there within the company i work for we have 3 xerox 8570 printers but one seems to have an issue when people print from outlook or excel. Print outs with lines on have all the lines missing but the text is there. This seems to be a global problem for who ever prints to this printer. I ve have done driver updates etc and im now lost as to what this problem could be.
Thank you for using the Support Forum. Please try using the PCL driver if you are using the PS driver and try using the PS if you are using the PCL. If this does not help then please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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