Xerox AP IV C5580 SC 045-315

CherylO-Xerox · ‎05-19-2017

Hello RPacion,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

RPacion · ‎05-14-2017

Hi There,

I am having problem with the machine above, the SC045-315 intermittenly occurring, I already checked the MCBoard and the flat cable, it seems that everything was perfectly fine. First time this code appeared when I arrived onsite, the machine was ran out of Magenta toner, I replaced magenta and power off and On the machine it was working for few days and when the machine ran out of black toner, the code was occurred again. I advised customer to replaced the toner and power off and on the machine, it was working for about 3 days, now this code occurred again. What should I do?

Do ineed to replaced the ROS? MCboard? or anything that you guys can suggest.

Thanks.

RPacion

Re: Xerox AP IV C5580 SC 045-315

Xerox AP IV C5580 SC 045-315