Xerox Alta Link C8155 how to disable Fax output tray (Status Code: 04-570-00)

[TammyL-Xerox]

Hello MiguelSanchez, 

Thanks for sharing this information. 

[MiguelSanchezSanchez]

Not really a question, more of a solution to an issue I was having and couldn't find any previous posts on any forums on how to fix it. Hope this helps, If it's in the wrong sub let me know and I'll move it to the correct one.  

1. Log into the printer via Ip address.
2. Click on Support then Remote Control Panel
3. On the Configuration tab select­ Edit → Enable For Admin Only → Save
4. Click on General tab then once again on Remote Control Panel (This is to refresh your options)
5. On the Access tab click on box option Block Device Control Panel then click on Start Remote Session. [Fig. 1]
6. Log in using printer admin account.
7. Select Device on the main screen.
8. Scroll down to Tools.
9. In the Device Settings tab select Output. [Fig.2]
10. And under the Output settings select Output location.
11. From this screen you can select a different tray and the printer will automatically clear out Status Code: 04-570-00.
12. Restart the printer, send a test print, and you’re done.

Fig. 1Fig. 2Fig. 3 Selecting any tray other than “Left Tray” disables the default output tray and clears out error message/allows for printing.