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mbobke New Member
New Member

Xerox AltaLink C8045 - Specific font will not print

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Product Name: Xerox AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

We have a Xerox AltaLink C8045 printer in the office and more than one employee has reported that they are not able to print any documents that use a specific font. The font is in OpenType format and cannot be uploaded via the Xerox Font Management Utility.

The error message is as follows:

"ERROR: Invalidfont
OFFENDING COMMAND: definefont
STACK: /Font -dictionary-/ADCFAA+Industry-Book"

What are the recommended troubleshooting steps?

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2 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox AltaLink C8045 - Specific font will not print

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If you have the V3 driver, right-click it and go to Printing Preferences > Advanced and change this to match

1.JPG

 

V4 drivers and Class drivers don't have the option, so you would need to intall the V3 if that is the case.

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Joe
mbobke New Member
New Member

Re: Xerox AltaLink C8045 - Specific font will not print

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This worked! Thank you so much!

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