We have a Xerox AltaLink C8045 printer in the office and more than one employee has reported that they are not able to print any documents that use a specific font. The font is in OpenType format and cannot be uploaded via the Xerox Font Management Utility.
The error message is as follows:
OFFENDING COMMAND: definefont
STACK: /Font -dictionary-/ADCFAA+Industry-Book"
What are the recommended troubleshooting steps?
Solved! Go to Solution.
If you have the V3 driver, right-click it and go to Printing Preferences > Advanced and change this to match
V4 drivers and Class drivers don't have the option, so you would need to intall the V3 if that is the case.