Xerox AltaLink C8045 - Specific font will not print

[mbobke]

We have a Xerox AltaLink C8045 printer in the office and more than one employee has reported that they are not able to print any documents that use a specific font. The font is in OpenType format and cannot be uploaded via the Xerox Font Management Utility.

The error message is as follows:

"ERROR: Invalidfont
OFFENDING COMMAND: definefont
STACK: /Font -dictionary-/ADCFAA+Industry-Book"

What are the recommended troubleshooting steps?

[Joe053204-hcl · Accepted solution]

If you have the V3 driver, right-click it and go to Printing Preferences > Advanced and change this to match

V4 drivers and Class drivers don't have the option, so you would need to intall the V3 if that is the case.

[mbobke]

This worked! Thank you so much!