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Valued Advisor
Valued Advisor

Re: Xerox C230 won't print

Hi jilllenz, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.  

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Xerox C230 won't print

Product Name: Xerox C230 Color Printer
Operating System: Windows 11

I recently purchased 2 Xerox C230 printers for use on our school network.  One is networked via ethernet and one is networked wirelessly.  Sometimes when users print to either printer, the printer says busy, the blue light flashes.  But nothing prints, the print queue is cleared on the computer.  No notification is given.  Here is what I have tried

Removed the printer in Windows 10 and readded.  

Checked to see if there is a new driver

Restarted the computer

Unplugged the printer for 60 sec then plugged back in (into the outlet not a surge protector).

Sometimes they will print ok ad sometimes they just pretend to print.

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