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Community Manager
Community Manager

Re: Xerox C70 Unable to Duplex

Hello PrestoMichael, 

I searched our knowledge base and found this article for jamming in the duplex unitIf you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797. 

Community Manager

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Xerox C70 Unable to Duplex

Product Name: Xerox Color C60/C70
Operating System: Apple iOS


Hello There,Binder2_Page_1.jpg

Has anyone ever had issues with being unable to print duplex due to the paper not feeding back into the rollers beneath the fuser/2nd btr etc? I've attached an image showing where we are consistently getting stuck at every time. The first side prints and goes through the fuser but stops before re-entering.

Any assistance would be greatly appreciated!

Thank you

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