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Valued Advisor
Valued Advisor

Re: Xerox ColorQube 8570 Printer Error 93,984.00:20

Hi, apmjr!


Error 93,984 means that the "Cyan is obstructed, reservoir not filled"

What you can do is:

• DO NOT REBOOT THE PRINTER - this could cause head overfill.
• Check for ink spills around the Printhead.
• Check the Ink Loader for bent melt tips.
• Check the Ink Loader power cable misrouting around melt tips.
• Check height of ink levels in the head reservoir.


Best Regards


Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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New Member
New Member

Xerox ColorQube 8570 Printer Error 93,984.00:20

Product Name: Other - specify product in post

I tried printing and received the following error from my Xerox ColorQube 8570 Printer:



Any help on the error is appreciated.

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