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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Xerox ColorQube 8870 Wax Printer - Error Print Image

Hi Choppi, 

Thank you for using the Support Forum. Please see the online article about Residual Image or ghosting on prints.  If the steps provide there do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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choppi
New Member
New Member

Xerox ColorQube 8870 Wax Printer - Error Print Image

Product Name: ColorQube 8870
Operating System: Windows 10 x64

Hello all,

my beloved Xerox ColorQube 8870 wax printer seems to be slowly dying.

On the printouts I now always see "remnants" of the previous print. In some cases, the sheet also has a slight blue stripe across the entire page. The maintenance kit has not been used up yet. Anyone have an idea what this could be? Would love to revive it again. Picture attached.

Thanks in advance!
Many greetings
MarcelIMG_20210513_075405.jpg

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