I searched our knowledge base and found these article for you to look at. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
Hi Xerox community,
I have trouble figuring what could be the reason for my problem with Xerox Colour C75 Press - very dull black color and stripe on one of the sides.
I chaged the drum cartridge.
I think cleaned (vacumed) all accessible parts and both fuser with BTR.
I also removed one of black ink-powder carts coz it has wierd plastic sound when shaked (so only one of two fresh black is installed now)
I will attach pictures, maybe someone can help me diagnose the problem