We have Follow-Me printing installed and working, associated with our Active Directory accounts.
I have one particular User for whom it periodically stops working.
He can print directly since we added the printer as a specific device, but when he goes to select Follow-me printing in his MS Office 2016 programs, the print Dialog tells him "Cannot connect to Printer" for the Follow-me driver.
All others have the same setup - nobody else has the problem.
Re: Xerox Follow Me Printing stops working for User
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Secure Access Unified ID System, which includes articles and documentation on the Xerox Follow-Me Printing set-up and use.
If the information does not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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