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Jesi New Member
New Member

Xerox Global Print Driver issue

hi,

i've installed Xerox Global Print Driver PCL6 v5.246 on one of our xenapp 6.5 (w2k8 r2 sp1) machine and everytime citrix user(s) log off a warning message is logged in App log.

eventID 1530 - User Profile Service

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -

8 user registry handles leaked from \Registry\User\S-1-5-21-2129660284-1997560955-905330997-337577:

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\NamedSettings\GKIS

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\ApplicationDefaults\UNIV

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\ApplicationDefaults\UNIV

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\ApplicationDefaults\UNIV

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\ApplicationDefaults\GKIS

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\NamedSettings\UNIV

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\NamedSettings\UNIV

Process 2084 (\Device\HarddiskVolume1\Program Files (x86)\Citrix\system32\CpSvc.exe) has opened key \REGISTRY\USER\S-1-5-21-2129660284-1997560955-905330997-337577\Software\Xerox\PrinterDriver\V5.0\NamedSettings\UNIV

 

When i log back everything seems to be working fine, my xerox test printer is mapped, I can print to it etc....

should i be concerned about those warnings or simply just ignore them? Any official world from xerox would be highly appreciated.

 

 

ty

Jesi

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Xerox Global Print Driver issue

Hi Jesi,

Thank you for using the Support Forum.  If you don't get a response here, you might consider contacting your local customer support centre. 

Thanks,
CherylO-Xerox
Community Manager

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schoenis New Member
New Member

Re: Xerox Global Print Driver issue

I have any a Issue using the Global Printer Driver PostScript.

For a Xerox 7845 and a 5855 Where I change the Printer on the Citrix Printer Server to use the GPD PS

then map the printer to the User setting. The User opens the Application and the printer is not display.

I change the printer to the Model PS driver ( 7845 PS or 5855 PS)

The Printer appears. The printer only disappers when using the GPD Driver.

 

Another issue when testing with the GPD Driver, Secure printing will not work, where we can release printing with an Associate ID Badge.

 

Any Idea will be helpful, I have also posted the same on Citrix and they referred me to Xerox.

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