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Kimzi
Valued Advisor
Valued Advisor

Re: Xerox Phaser 3010 - paper problem

Hi, EuropeUser!

 

Does printing a test page from the driver work?

If so it might be settings in the document or the application being used.

 

Best Regards

Kimzi


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Xerox Phaser 3010 - paper problem

Product Name: Other - specify product in post

Hi 

I've bough brand new printer of this model and it's driving me to regrets for doing so.

Regardless what kind of drivers i used, keeps returning with error that the paper doesn't match the specified size.I've checked , yes it's not Letter , it's A4, plain.

First time printer is turned on - it prints last queue sent to it , and after queue is complete , returns with the error and is unable to print again , unless i turn it off and on again via the power button.

Currently testing under a win 8.1 machine , but it will be working with an win xp machine ( yes i know ... long story).

Anyone with suggestions please otherwise im considering to return the product? 

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