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Martin_114
New Member
New Member

Xerox Phaser 3100MFP - printing only full black pages

Operating System: Windows 10

Hello. 

from day to day thing. Using this printer for long time. I buy new cartridge recently. So IDK what's the problem... trying to print something but always print only full black. Any help please ? Thanks.

screen: screen  

158363724_2602666370031214_8257522418273437962_n.jpg

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TammyL-Xerox
Administrator
Administrator

Re: Xerox Phaser 3100MFP - printing only full black pages

Hello Martin, 

Sounds like you have tried already changing the print cartridge, so it would be a hardware escalation: I would suggest calling into the support department for assistance @1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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