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Xerox Phaser 4510 problem (mac os Sierra)

Hi
I just bought old Phaser 4510DT. The problem is: graphics on the printouts are "fading" . Small letters almost dissapeared on the paper.
Is this happening, because of drivers? I'm somehow installed old drivers for Yosemite on my new mac.

Thanks in advance for repsond :)

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Valued Advisor
Valued Advisor

Re: Xerox Phaser 4510 problem (mac os Sierra)

First eliminate the Mac by printing a configuration page, if it comes out faded you have a hardware issue. If it looks good you need to look at the Mac.

 

On the printer control panel use the arrows and go to Information > OK > Information Pages > OK > Configuration Page > OK

 

If that outputs poorly, you have a hardware problem (Toner, Fuser, Transfer roller)

 

If it outputs well, the driver/Mac is the issue.

 

Xerox only supports up to 10.10, so if you are using a non-Xerox driver (Generic PS, Airprint, Generic PCL etc) I'm not real sure on what you will have for options if you are on 10.11 or 10.12.

 

You probably could disable SIP on the Mac and still install the 10.10 driver. (After installation re-enable SIP). And if that is what you did, and it still works from other Macs without fading as well as the configuration report above, I would suggest resetting the printing system, then reinstalling the driver again.

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Joe Arseneau
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Re: Xerox Phaser 4510 problem (mac os Sierra)

On the printer control panel use the arrows and go to Information > OK > Information Pages > OK > Configuration Page > OK

These printouts are nice: black and sharp.

You probably could disable SIP on the Mac and still install the 10.10 driver

Disabling SIP in OS didn't work: quality of printouts from mac OS is very poor.

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Valued Advisor
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Re: Xerox Phaser 4510 problem (mac os Sierra)

So it only messes up with the Xerox driver? Or does the Generic PS driver do so as well?

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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