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Xerox Phaser 6300 does not print, display panel does not work

I have a Xerox Phaser 6300 that does not print.  The display panel does not work.  We have a 6350 that does the same thing.  These printers used to be connected to a network.  I have had the 6300 in my office for 3 years.  It is connected to my Dell Optiplex 990 only, which is new as of about 2 months ago.  The 6300 has worked most of the time for 3 years, but sometimes it doesn't.  It worked 3 days ago, once, and now it doesn't.  Hot and cold like that.  Any ideas.

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Community Manager
Community Manager

Re: Xerox Phaser 6300 does not print, display panel does not work

Hi agrisolutions,

Thank you for using the Support Forum. Do you find that it is certain programs that will not print?  In searching on the support page for your machine that there are printing issues with QuarkXpress and Adobe Acrobat.  If these solutions do not address your issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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