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matheson21 New Member
New Member

Xerox Phaser 8560 Not printing red

I work at a business whose main colour is red so the fact that it is having issues is not good for us.  I have tested and cleaned and run all the diagnostics and I cannot seem to get the red to work all the time.  It will work on half of the page but the other half it starts going green.  I have printed the test sheets and the magenta blocks never come out solid.  They come out in magenta then fade to purple/cyan.  There are so many blocks missing a solid magenta colour that I think it would be insane to enter all of them for removal. 

 

I cannot figure out for the life of me how to get it to print red.  I will fix it (although I have no idea how) it will work for a few sheets then go back to printing half a page in red and the other half fading to green. 

 

Has anyone experienced this issue before?  I am also noticing that it is cleaning out massive chunks of ink into the tray.  To the point where I feel that there is something wrong with the printer.  Anyone who has this printer knows that the ink is far from cheap and the fact that the printer is discarding such huge pieces is concerning (and costly!)

 

Thanks in advance!

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germandude Member
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Re: Xerox Phaser 8560 Not printing red

Follow  these steps and if necessary post your results

 

be sure to do the advanced cleaning instead of basic.

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