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karakamil
New Member
New Member

Xerox Print Experience 6.0 Print Settings is not responding

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 10 x64

Hi, 

We are experiencing an issue with Xerox Print&Scan Experience 6.0, Autodesk Revit 2022.1 and Adobe Acrobat Reader DC. Whenever I click "Properties" on Acrobat Reader while Revit is open, I get "Xerox Print Experience 6.0 Print Settings is not responding" error. As soon as I kill the Revit.exe, the settings window starts to work as it's suppose to. 

There are 3 PCs, having the same glitch. 

Does anyone have an idea about this issue?

Processor: Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz 3.00 GHz

OS: Windows 10 Pro

System Type: 64-bit operating system, x64-based processor

Installed RAM: 32.0 GB (31.7 GB usable)

Thanks in advance.

Kamil

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TammyL-Xerox
Community Manager
Community Manager

Re: Xerox Print Experience 6.0 Print Settings is not responding

Hello karakamil, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
TammyL-Xerox
Community Manager

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