Hello everyone! I've been using the Xerox Print Portal app on my Note 8 for a while now. It was working just fine when my phone was using Android 7.0. Today that I updated to latest Android 8.0 whenever now I am trying to open the app it is only loading a white blank screen on it's startup and simply closes itself after few seconds. Can anyone please help??
Have you uninstalled then reinstalled it from the Play store?
Oreo is not yet released for the Note 8, so I am assuming you installed the leaked version from February 3rd. Xerox has not had the chance to test it and I can't run it on my S8 plus because its the Exynos variant.
I can say the Print portal opens fine on the Pixel and Pixel 2XL which both run 8.1.0, so it would appear to be a your device, or Samsung issue more than an Oreo problem. Sadly there are not many models I/we can test on, but we unofficially have quite a lot of Nexus and Pixel devices here as personal devices in the test environment, I've not had any issues from co-workers reported as yet.