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WayneBDA312-ASP
Technical Escalation Service Provider
Technical Escalation Service Provider

Xerox Print and Scan Experience B235

Product Name: Xerox B235 Multifunction Printer
Operating System: Windows 10 x64

Good Day

My customer is using Xerox Print and Scan experince to  manage the print jobs and scans on several PC's  as they are USB connect.

The issue is that on 2 Windows 10 PCs the XPSE is wanting to install via Microsoft  App Store and they have a GPO blocking MS App Store

Has anyone else seen this issue as the XPSE is sititng pending and will not install.

Why does XPSE want to install via MS App Store after it was downloaded from Xerox dot com

Many thanks

Wayne 

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2 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Xerox Print and Scan Experience B235

Hi Wayne, 

Thank you for using the Support Forum. Please take a look at the Xerox® V4 Print and Scan Platform Overview and see if the information on installing and the troubleshooting in the document will help with the situation you are seeing.  If this does not help please consider contacting your support centre and ask to speak to someone at second level for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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WayneBDA312-ASP
Technical Escalation Service Provider
Technical Escalation Service Provider

Re: Xerox Print and Scan Experience B235

Thanks very much Cheryl

 

I will review and share with my customer.

 

Their Security GPO blocks MS App Store 

 

Kind Regards

 

Wayne 

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