~Thank you for replying to this. Please could we have some more detailed instructions on how to remove Xerox Print and Scan Experience (it wasn't in appwiz.cpl) and sorry to ask but do you have the link for the Global Print Driver (GPD) link for Xerox Phasor 6600, 6605 (Windows 10)
We seem to have fixed the issue using the Powershell Script that someone has created earlier in this forum.
You need to copy the Script to the C: drive and Run it as Administrator. Here is the code (it is not mine; thank you very much to the person who created it)
# File: XeroxPrintersRemoveAll.ps1
# See https://forum.support.xerox.com/t5/Printing/Xerox-Print-and-Scan-Experience-Keeps-Installing/m-p/249302/highlight/false#M26746
# See aslo https://www.reddit.com/r/sysadmin/comments/muo2q5/xerox_woes_deleting_several_xerox_desktop_print/?sort=new
Get-Printer | Where {$_.DriverName -like "*xerox*"} | Remove-Printer
Get-service | Where {$_.Name -eq "Spooler"} | Stop-Service
Start-Sleep -Seconds 2
Get-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider" | Remove-Item -Recurse -Confirm:$false
Get-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\V4 Connections\*" | Remove-Item -Recurse -Confirm:$false
get-pnpdevice | Where {$_.FriendlyName -like "*xerox desktop print experience*"} | foreach {pnputil /remove-device $_.DeviceID}
$Indexs = @()
$i = 0
$PNPTxt = pnputil -e
$PNPTxt| Foreach {If ($_ -like "*xerox*"){$Indexs += ($i - 1)};$i++}
$OEMS = Foreach ($index in $indexs){
$PNPTxt[$index].Substring($PNPTxt[$index].IndexOf("o"),$PNPTxt[$index].IndexOf("f") + 1 - $PNPTxt[$index].IndexOf("o"))
}
Foreach ($OEM in $OEMS){
pnputil -f -d $OEM;
$OEM
}
Get-AppxPackage | Where {$_.Name -like "*Xerox*" } | Remove-AppxPackage
(Get-WmiObject -Class Win32_Product | Where {$_.vendor -like "*xerox*"}).uninstall()
Get-service | Where {$_.Name -eq "Spooler"} | Start-Service
