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New Member

Xerox Remote Service datacenter

Product Name: Xerox C8045
Operating System: Not Applicable

Machine is unable to contact the Xerox Remote Service datacenter. User Intervention is required to review Remote service settings . Device Services are unaffected. (Skill level: Trained , status code: 17-562-00)

How to get away this above message 

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Valued Advisor
Valued Advisor

Re: Xerox Remote Service datacenter

Verify the correct Time/date/ DNS/Gateway and proxy (if you have one)

 

Older devices called it Smart eSolutions, nothing has changed in troubleshooting except the term really, so check this out as a guide

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Joe Arseneau
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