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Xerox Versalink B405 Fault or Error 116-313

Product Name: VersaLink B405 Multifunction Printer

Hi All,

          I have Xerox Versalink B405. It was working fine but suddently it stopped working and I am getting following error on screen

 

Device fault

1. Power off the device

2. Wait for all control panel lights to go out

3. Power on the device

If the problem persists, refer to online knowledge base, or contact you system administrator

 

Fault or Error 116-313

 

I following the above procedure but device is getting stuck on above error message.

 

Thanks.

3 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox Versalink B405 Fault or Error 116-313

Hi,

 

You need to upgrade firmware at 38.21.61, or make a HDD INITIALIZATION.

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Re: Xerox Versalink B405 Fault or Error 116-313

Hi,

      Device is stuck on the error screen. it is not moving ahead. I cannot access device web interface. i cannot ping the device IP address.

 

can you please provide me how to Initialize HDD.

 

Thanks.

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox Versalink B405 Fault or Error 116-313

Hi,

In this condition you need a tehnician to do this, because is a part of diagnose mode.

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