cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Xerox WC 7132 Tray 1 problem

Xerox WC 7132 Tray 1 problem.

Tray 1 is A3 format, wen i load paper it does not recognize it as A3, it shows default size.

When i print from Word, Visio it gives me error, printer is not set up correctly.

Even when i make a copy and select tray1 it also gives me error, paper jam...

On printer i see error "Error printing"

 

Please help. what should i do?

thank you

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Xerox WC 7132 Tray 1 problem

Hi stas1,

Thank you for using the Support Forum. Please make sure you are following the instructions for loading the paper.  Pay particular attention to making sure the paper guides are right up against your paper. When you close the tray make sure that you select the correct paper size and type and select save or select automatic detection.  If the error continues please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos