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zach@mds-ky.com
New Member
New Member
‎07-26-2018 10:41 AM

Xerox WC 7845 gets stuck preprocessing every job

Product Name: Other - specify product in post

I have a Xerox WC 7845 that gets stuck preprocessing every job. It will clear the top priority job after a reboot but then everything else gets stuck preprocessing. Have tried printing from Server and PC. Tried PCL6, PS, and Global Print Drivers.

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GabiE-Xerox
Xerox Employee
Xerox Employee
‎07-26-2018 10:54 AM

Re: Xerox WC 7845 gets stuck preprocessing every job

Hi,

Login as admin and try to perform an "On demand ovewrite" from Tools menu at the Security section.

And if this not solve your issue do a software upgrade or reinstall by AltBoot.

 

Gabi

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