cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Xerox Wide Format 6204 Crashing when Printing from Autodesk Inventor 2017

Hi All, 

 

I have a problem with a Xerox 6204 Wide Format printer on Windows 10 x64.

Windows 10 64bit 

Intel Core i7-6700 CPU @ 3.40GHz

Memory - Total 32 GB DDR4

Samsung SSD 850 EVO 500GB

NVIDIA Quadro K2200

 

NVIDIA Driver:

Version: R375 U6 (377.11) WHQL
Release Date: 2017.3.23
Operating System: Windows 10 64-bit
Language: English (UK)

ODE (Optimal Driver for Enterprise)

 

Anti-virus: Webroot

 

The problem is that whenever I print from Inventor Pro 2017, the Xerox driver crashes Inventor.

The print still comes out though, strangely enough!

 

The log / dump files from Inventor indicate the Xerox print driver encountered an exception 0xC0000005.

I can print fine from Inventor to other printers.

 

I can print fine from Office to the Xerox.

 

Print driver is the latest Official Xerox Windows 10 x64 driver from the Xerox website.

I had to disable Windows driver signing enforcement to install the driver.

 

Any help would be appreciated!

 

 

0 Kudos
1 Reply
Analyst Nation Moderator
Analyst Nation Moderator

Re: Xerox Wide Format 6204 Crashing when Printing from Autodesk Inventor 2017

I would try modifying the port in the driver properties to not use SNMP, reboot and try again.

 

I have not used the software ever, so I cannot say if this will fix anything, but it can't hurt to try as I know it fixes similar issues with other products and software combinations.

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe