Xerox WorkCentre 3045 Toner Rubbing off

[LIanne]

Hoping to get some help, my Xerox Work Centre 3045, when printing the toner is rubbing off after printer, when printing a few pages, the toner doesnt even stick to the paper. 

I am using plain paper and haven't changed paper. I have tried setting the density lower, cleaning etc, but nothing seems to be helping. 

Could someone please give me some advice? 

Thanks 

[Joe Arseneau]

It is the fuser that is the problem, or the paper tray stock setting, or both.

Un-fused means not enough heat, not enough heat means that the fuser is broken, or the stock is too heavy for the machine, or set to a weight much less than it actually is.

So, the money option is to replace the fuser.

The free option is to go to the control panel and browse to System > Tray Settings >OK > Main Tray > OK > Paper Type

Then select the correct stock (If it isn't already) or a heavier stock if it is but still won't fuse. If no manner of stock type/weight will work, you will be stuck with the money option.

Obviously if the stock is beyond spec for the machine, then no amount of settings will work.

Supported media: (See page 72 of User guide)

Media types
Tray (Manual feed slot): Cover, Envelopes, Labels, Plain paper, Recycled paper
Tray (Main tray): Cover, Envelopes, Labels, Plain paper, Recycled paper

It supports the following paper weights from 60 –163 g/m² (16 lb. Plain–60 lb. Cover) Go beyond those settings and it won't fuse properly.