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Xerox WorkCentre 7375 Multiplies Copy Count Times Itself

Our Xerox WorkCentre 7375 is going crazy. If you print one copy, it prints fine. but if you print two copies, it prints 4 copies. If you print 25 copies it prints 625 copies.

 

We are printing from Windows 7 64 bit clients through a Windows Server 2012 64 bit server to the Xerox WorkCentre 7375.

 

Any ideas on what's going on here? I've tried multiple drivers, copy settings, defaults, etc.

 

David

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4 Replies
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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 7375 Multiplies Copy Count Times Itself

Hey you!

 

Is it the same if you print from a computer or if you use the scanner on the machine?

 

Best Regards

Kimzi


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Re: Xerox WorkCentre 7375 Multiplies Copy Count Times Itself

It is when I print from any workstation where the copy count is more than 1. This doesn't happen when I scan or copy.

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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 7375 Multiplies Copy Count Times Itself

Hey you!

 

If you goto the server, and print a few copies directly from there?

 

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Re: Xerox WorkCentre 7375 Multiplies Copy Count Times Itself

I fixed the problem. We were using the wrong driver. I used the Install From Web option and that driver works best.
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