Xerox WorkCentre 7535 prints with a brown / orange line

[Kimzi]

Hi, Vitor!

Glad you found the problem and that it could be fixed easily.

Best Regards

Kimzi

[fiery]

Your welcome. Glad to hear its fixed!

[Vitor]

Problem found and solved.

It was Cyan developer hounsing that cause problems.

Thanks.

[Vitor]

I changed R4 (Yellow) drum but problem persists.

Im going to call to xerox for technical support to send a technician.

Thanks for helping me.

[Kimzi]

Hey, Vitor!

Yep, now you know it is a drum problem at least.

It is probably the yellow drum.

Best Regards

Kimzi

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[Vitor]

Good morning,

I have printed the pdf - color drum test and show some results.

On the blue and green page still show the problematic line but in the pink and grey pages dont have the line.

I have changed for new ones all drum cartridge except yellow (R4). It could it be the problem ?

thanks

[fiery]

Hard to see but it looks like a void in a specific color. Try the link below. It could be a one of the developer housings. Print a 40% half tone of cyan, magenta, yellow and black to see which color is affected.

http://www.support.xerox.com/support/workcentre-7545-7556/support/enus.html

[Kimzi]

Hi, Vitor!

Sorry, I cannot see the picture yet, but I would suggest you do a drum test to determine if it is a drum or not.

The PDF you need to print can be downloaded from HERE.

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[Vitor]

Hi Kimzi,

Thank for your advice but i have already changed magenta drum yesterday for a new one.

[Vitor]

I take a picture to ilustrate the problem....