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New Member
New Member

Xerox WorkCentre 7535 prints with a brown / orange line

Hi,

 

I have a Xerox Work Centre 7535 and since i change the last drum cartridge (R1) all the color prints came with a single Brown/Orange line along the paper. It always print with this line in the same position and its more evident when i print with darker colors.

 

I follow some advices and i change drum cartridge R1 position with the R4 but the problem remain exactly.

 

Can someone give me some clues aboute this case ?

 

Thanks.

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11 Replies
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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Hi!

 

It's probably not R1 thats the problem, as this should be black.

 

I suggest you do the same with R3 instead, as this is the magenta drum.

 

Best Regards

Kimzi


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New Member
New Member

Re: Xerox WorkCentre 7535 prints with a brown / orange line

I take a picture to ilustrate the problem....

IMG_20130911_103759.jpg

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New Member
New Member

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Hi Kimzi,

 

Thank for your advice but i have already changed magenta drum yesterday for a new one.

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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Hi, Vitor!

 

Sorry, I cannot see the picture yet, but I would suggest you do a drum test to determine if it is a drum or not.

The PDF you need to print can be downloaded from HERE.

 

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Occasional Advisor
Occasional Advisor

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Hard to see but it looks like a void in a specific color. Try the link below. It could be a one of the developer housings. Print a 40% half tone of cyan, magenta, yellow and black to see which color is affected.

 

http://www.support.xerox.com/support/workcentre-7545-7556/support/enus.html

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New Member
New Member

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Good morning,

 

I have printed the pdf - color drum test and show some results.

On the blue and green page still show the problematic line but in the pink and grey pages dont have the line.

 

I have changed for new ones all drum cartridge except yellow (R4). It could it be the problem ?

 

thanks

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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Hey, Vitor!

 

Yep, now you know it is a drum problem at least.

It is probably the yellow drum.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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New Member
New Member

Re: Xerox WorkCentre 7535 prints with a brown / orange line

I changed R4 (Yellow) drum but problem persists.


Im going to call to xerox for technical support to send a technician.

 

Thanks for helping me.

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New Member
New Member

Re: Xerox WorkCentre 7535 prints with a brown / orange line

Problem found and solved.

 

It was Cyan developer hounsing that cause problems.

 

Thanks.