Xerox WorkCentre 7535 prints with a brown / orange line

[Vitor]

Hi,

I have a Xerox Work Centre 7535 and since i change the last drum cartridge (R1) all the color prints came with a single Brown/Orange line along the paper. It always print with this line in the same position and its more evident when i print with darker colors.

I follow some advices and i change drum cartridge R1 position with the R4 but the problem remain exactly.

Can someone give me some clues aboute this case ?

Thanks.

[Kimzi]

Hi!

It's probably not R1 thats the problem, as this should be black.

I suggest you do the same with R3 instead, as this is the magenta drum.

Best Regards

Kimzi

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[Vitor]

I take a picture to ilustrate the problem....

[Vitor]

Hi Kimzi,

Thank for your advice but i have already changed magenta drum yesterday for a new one.

[Kimzi]

Hi, Vitor!

Sorry, I cannot see the picture yet, but I would suggest you do a drum test to determine if it is a drum or not.

The PDF you need to print can be downloaded from HERE.

Best Regards

Kimzi

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[fiery]

Hard to see but it looks like a void in a specific color. Try the link below. It could be a one of the developer housings. Print a 40% half tone of cyan, magenta, yellow and black to see which color is affected.

http://www.support.xerox.com/support/workcentre-7545-7556/support/enus.html

[Vitor]

Good morning,

I have printed the pdf - color drum test and show some results.

On the blue and green page still show the problematic line but in the pink and grey pages dont have the line.

I have changed for new ones all drum cartridge except yellow (R4). It could it be the problem ?

thanks

[Kimzi]

Hey, Vitor!

Yep, now you know it is a drum problem at least.

It is probably the yellow drum.

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[Vitor]

I changed R4 (Yellow) drum but problem persists.

Im going to call to xerox for technical support to send a technician.

Thanks for helping me.

[Vitor]

Problem found and solved.

It was Cyan developer hounsing that cause problems.

Thanks.