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roberto90
New Member
New Member

Xerox m20i black print

Product Name: Other - specify product in post
Hello community. I have a workcentre M20i printer does not print well .. Here is the picture..What is it?Immagine.jpg
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3 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Xerox m20i black print

It's either the drum or fuser.

 

For the drum go to Machine status > System Admin Tools > Maintenance > Clean Drum and run that 3-4x and see if it clears it.

 

If that fails you would need to replace the drum, or have a tech replace the fuser.

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Joe Arseneau
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roberto90
New Member
New Member

Re: Xerox m20i black print

With your advice I have not solved the problem..

The drum unit is new
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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Xerox m20i black print

Then you have your answer and have a bad fuser.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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