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New Member
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Xerox m20i black print

Hello community. I have a workcentre M20i printer does not print well .. Here is the picture..What is it?Immagine.jpg
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Analyst Nation Moderator
Analyst Nation Moderator

Re: Xerox m20i black print

It's either the drum or fuser.

 

For the drum go to Machine status > System Admin Tools > Maintenance > Clean Drum and run that 3-4x and see if it clears it.

 

If that fails you would need to replace the drum, or have a tech replace the fuser.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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New Member
New Member

Re: Xerox m20i black print

With your advice I have not solved the problem..

The drum unit is new
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Analyst Nation Moderator
Analyst Nation Moderator

Re: Xerox m20i black print

Then you have your answer and have a bad fuser.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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