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New Member
New Member

Xerox machine in non customer mode

Hi All ,

we are facing the problem in Xerox 7535 ,machine display showing the message,

"Machine is in non customer mode"

and when we check the satus of the machine through webbrowser " machine in daignostic mode although we exit the daignostic mode.

we have done all the efforts but i think some NVM location creating problem.

 

kind regards

Qureshi:smileyembarrassed:

 

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4 Replies
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Valued Advisor
Valued Advisor

Re: Xerox machine in non customer mode

Hey you!

 

I suggest you try powering the printer off and restarting it without the network cable, if lucky you will see the first-time setup.

If not you will probably need an engineer on site to help you.

 

Best Regards

Kimzi


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New Member
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Re: Xerox machine in non customer mode

Hi

Thank you for your kind support ,Could you please share the NVM values for this setting because  we are also supporting to Xerox in Pakistan and we have all the diagnostic tools and GSN ,so please help us in his regard.

 

Kind regards

qureshi

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Valued Advisor
Valued Advisor

Re: Xerox machine in non customer mode

Hey you!

 

Sry for the late answer, but I do not have any service manuals which means I cannot help you with NVM values.

You could call xerox and hope for them to give you the correct code.

 

Best Regards

Kimzi


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New Member
New Member

Re: Xerox machine in non customer mode

hi,

thank you for given information my problem has been resloved and i got it the NVM values from the xerox support,

 

 

thanks

qureshi

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