Xerox phaser 6510 problem error code 024-747

[Kevinpr81]

Did you ever get this problem fixed? I just went through the exact same scenario you did.

[Wegerglenn]

Sorry it is 116-334

[Wegerglenn]

Now it says please reboot printer 117-3÷4

[Wegerglenn]

Did the hold ok up down and power. No all it does is say switch power off then on 123-315. If I do power off then on it says it again

[DavidX28897-xrx]

If you open a close the tray. Can you validate that printer is programmed as plain white letter. Not plain blue letter or something else.

If it is, the only thing I think we can do is a factory reset. 

[Wegerglenn]

I get on my computer. I go into printer settings. It says it is set for 8.5 x 11 plain paper. That is the paper that is in it. I click to print a test page. I get the same error code. Trying to print a test page from the printer settings on the computer I get the error

[jenifferhomes]

This happens mostly with the wrong print driver in use, or when an application overrides the driver.

So make sure it is the right print drivers, you can update them here, and make sure that the Application is not set to an odd size.

The following screenshot is an example of this, with Choose Paper source by pdf page size enabled it will force the printer to print to a paper that equals the document size, often the document size will show an impossible number like 8.5*11.01, and since the .01 is impossible, it will fault the job. My document in the screenshot is a more extreme example though.

[Lauren3]

It means there is an incorrect parameter in the paper size. This happens mostly with the wrong print driver in use, or when an application overrides the driver. So make sure it is the right print driver, and make sure that the Application is not set to an odd size.

[DavidX28897-xrx]

You need to change paper size in driver on pc side. Automatically select means the print driver takes the paper dimensions from page setup inside (Adobe/MS Word/Excel) and gives to the printer, if the printer has that paper it prints, if it doesn't it tosses that code.

Are you printing from phone or chromebook or windows or mac?

Did you install the xerox driver or use the OS to install the printer for you?

[Wegerglenn]

I set it up to let the printer pick the paper and tray and I still get the same code. I never change the paper size. I only use 8.5x11 paper. What can I do to make this printer work?