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DPPham
New Member
New Member

Xerox phaser 7760 not detect the missing fuser, image units

Please help , My xerox phaser 7760 sudden cannot print event try to print the config page from the printer. The error show on the screen image unit pass end of life . I replace new one , the message still not disappear , and still cannot print . The printer me nu show ready to print . but cannot print any. I remove the fuser and restart the printer Fuser is not in printer at this time , the menu still show ready to print. I remove all image unit and restart printer fuser and image units are not in the printer menu still show ready to print . I did not see the error code in the menu or don't know where to look for the error code. Please help me to or show me ho to fix it , or show me where look for the error code. Thank you

 

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TammyL-Xerox
Administrator
Administrator

Re: Xerox phaser 7760 not detect the missing fuser, image units

Hello DPPham, 

 

Any error codes or message should be displayed on the screen.  Since you have already changed the required items and you're still unable to use the printer I would suggest calling into the support department for further assistance @ 1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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