Xerox print prefs keep reverting to generic windows 7/Windows Server 2008 R2

[klublin]

Has there been a solution to the following thread below.  Our print drivers are constantly breaking and reverting to what looks like the genreic global driver. 

http://forum.support.xerox.com/t5/Printing/Generic-Preference-Window-vs-Xerox-Personal-Window/m-p/15...

[Mitchell889923-xrx]

Hi klublin
Thank you for using the Xerox forum.

I would suggest that you review the following and review the last entries from wwccac-jchan for a solution.

http://forum.support.xerox.com/t5/Printing/Generic-Preference-Window-vs-Xerox-Personal-Window/m-p/15...

Alternatively, you can visit our Contact Us page for other support options.