If after replacing the toner the message is not clearing it must be a hardware issue, I would suggest that you call the support department to schedule an onsite visit at 1-800-821-2797or1-800-835-6100.
Thanks, TammyL-Xerox Community Manager
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I have a workcentre 6515 and just replaced the cyan toner, the notifications still say it's still low on toner. The toner is the same code as the last and is genuine Xerox. I have tried taking them all out and that's not worked. Any idea what the problem is?