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5 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox work center 7835 ink smears on print outs

Hi,

Can you remove drums and fuser and make some pictures inside the machine and upload them here please?

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Re: Xerox work center 7835 ink smears on print outs

WILL CHANGING THE IBT RESOLVE ISSUE? Its just 100$ i believe?
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox work center 7835 ink smears on print outs

Hi,

I think your machine is contaminated with toner or it is possible to have one or two developer housings defective, or even the IBT assy. Maybe is better to have a tech person to evaluate your printer, to prevent more damages.

 

Gabi

Re: Xerox work center 7835 ink smears on print outs

x2.jpg

x2.jpg

even after replacing all 4 drums it still same. before it was both cyan and magenta. but after replacing magenta still coming, toners are also replaced

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fiery
Occasional Advisor
Occasional Advisor

Re: Xerox work center 7835 ink smears on print outs

Replace the drums

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Xerox work center 7835 ink smears on print outs

Product Name: Other - specify product in post

Hi,

 

I am having an issue with my xerox printer. Firdtly it was blue/ or sometimes magenta ink smears on the edge of the paper mostly it occurs blue then i clean drum unit this the reoccurs and i again cleaned. But now the prinouts gets horizontal alignment in same colour in the middle or everywhere...Whats causing this issue?

 

IMG_4384.jpgIMG_4385.jpg

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