cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Yellow dots on all pages

Product Name: Phaser 6510
Operating System: Windows 10 x64

Hello,

There are yellow dots all over my color documents (while the background is white).
Is there a setting to correct this problem?

Thank you

0 Kudos
10 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: Yellow dots on all pages

Hi,

Can uou upload an image with the issue?

 

Gabi

0 Kudos
Highlighted
New Member
New Member

Re: Yellow dots on all pages

Scan 4800 DPIScan 4800 DPI

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Yellow dots on all pages

Hi,

Those yellow dots actually represent the serial number of the printer placed on each print in a certain algorithm. This happens to all Xerox color printers to identify which printer has made illegal prints. Of course, the dots should not be so obvious, but it also depends a lot on the quality of the paper. It would also be a good idea to upgrade the printer firmware.

 

Gabi

0 Kudos
Highlighted
New Member
New Member

Re: Yellow dots on all pages

Hello,

So, no way to remove these yellow dots? Or even to decrease them?
The firmware is up to date.
Also, what is the printer "Admin" password?

Pierre

0 Kudos
Highlighted
Valued Contributor
Valued Contributor

Re: Yellow dots on all pages

Hi,

So, no way to remove these yellow dots? Or even to decrease them?

As gabiene said , No way to remove these dots ; It present the Machine Identification Code

The firmware is up to date.

i don't think so since the latest one released in May 

Also, what is the printer "Admin" password?

For software versions earlier than PL6 (XX.5X.XX), the default administrator password is 1111. For software versions PL6 (XX.5X.XX) or later, the default administrator password is the device serial number

 

Please select "Accept Solution" and or select the  Kudos for posts that may resolve your issues.

Regards !

Highlighted
Valued Advisor
Valued Advisor

Re: Yellow dots on all pages

Hi,

Starting with firmware version xx.61.01 the actual firmware file is encrypted. This was done to provide increased security for the VersaLink software. Devices with firmware versions xx.52.01 (PL6-R1) and older, cannot utilize an encrypted software file to perform a firmware upgrade. The xx.59.01 release can read the encrypted file and act as a bridge from the old version to the new version. A bridge* version must be installed before installing the encrypted file

And you will find the bridge software here

 

Gabi

Highlighted
New Member
New Member

Re: Yellow dots on all pages

Hello,
I don't have a "SELECT"

FirmwareInstall.jpg

0 Kudos
Highlighted
New Member
New Member

Re: Yellow dots on all pages

FirmwareInstall_2.jpgFirmwareInstall_1.jpg

0 Kudos
Highlighted
New Member
New Member

Re: Yellow dots on all pages

Hello,
I still don't know how to update my printer with .bin?
Thanks for any response
0 Kudos