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If you are using the V4 print driver im not sure if the scaling option will be available on it so try to unistall it and then isntall this V3 driver
Go to Settings >> Devices >> Printers & Scanners and follow the procedures
After you finish go to the document which you want to print on MS word and check the size of the document then go to file> print >printer properties and check these settings
Usually if you want to print a 100% as it should be on MS word then set the scale option to No scaling but make sure that the output paper should be equal or larger than the Original Document size to avoid any cutting
if the original size is A3 and the output size is A4 and the No scaling selected then it will cut the document
if the original size is A4 and the output size is A3 and the No scaling selected then it will print a 100% A4 document size on A3 sheet
it based on what Document orginal size you have and on which paper you want to print
Also note that the printer by default cut 4mm from the edges as a white border "can't avoid that "
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Mohammad, thank you!! It worked like a charm. Now I can use the printer again.
I'm just wondering why would Xerox remove the no-scale option.. It is really weird.
Have a great day!