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julian New Member
New Member

bad print quality

Product Name: Phaser 6510
Operating System: Windows 10 x64
hello my completle new printer cant print images pdfs etc, first of all the colours are terrible its smushed all over and totally wrong (i have tried changing color settings etc no diffrence) also stripes appears on the pictures. the quality overall is pixely and terrible. i have cleaned the printer multiple times even tho it did improve extremly little it didnt help at all. i have pretty much tried everything i can come over and this is my second printer ive gotten from you within months... ridiculus
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2 Replies
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: bad print quality

Post a pic of output

Lines usually mean clean the leds using the wand behind the waste container

Are you using Xerox driver or windows class driver?
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Mohammad_armouti Valued Contributor
Valued Contributor

Re: bad print quality

to isolate your problem try to print some reports from the printer itself a if the problem still then your problem with the engine "better to share a picture "
If not then your problem will be from the driver .

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