Hi Halfhidden,
Thank you for using the Support Forum. Please take a look for the tips to fix image issues. Also run the Engine Cleaning procedure. If none of these procedures help please consider contacting your support centre for further assistance.
Hi guys,
This is a brand new Phaser 6510 and I'm printing straight out of the box. The paper is 220gsm and is in tray 1. On all of the prints so far a black smudge or band of about 4cm is visible on the back of all the prints. As a wild guess it looks like a transfer roller mark.
Any suggestions on how to stop this or is this a warrenty thing.