cancel
Showing results for 
Search instead for 
Did you mean: 
aju41 New Member
New Member

blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

Dear Sir

 

I have xerox workcentre 7655. when i copy or pint in colour there appears blue dots every 1.2 inches and below that on a band random blue sponts. Please help

0 Kudos
5 Replies
Xerox Analyst Skip930122-XRXL
Xerox Analyst

Re: blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

Hi aju41

 

Since this happens when you copy and print, you should call service. Provide them your serial number and they will place a service call for your WC7665.

 

 

Later

 

Skip

Later

Skip Benson
0 Kudos
aju41 New Member
New Member

Re: blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

before calling support i would like to know from the community if they can help me

0 Kudos
Alphathread Valued Member
Valued Member

Re: blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

Hey,

Can switch the R2 with R4 and then print again? See if the blue dots become yellow and than you will know if it is your drum.

Keep us updated

cheers
0 Kudos
fiery Occasional Advisor
Occasional Advisor

Re: blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

It sounds like a drum but it could be the cyan developer housing if the spots are random. The developer housing it what the drum sits next to.

0 Kudos
aju41 New Member
New Member

Re: blue dots every 1.2 inches and randon blue spots on the printout workcentre 7655

Dear Alphathread,

 

thanks for your suggestion, I did exactly as you suggested. Now there are no cyan spots nor do i see yellow spots. some pages i printed had a very fine blank verticle line in the same zone ( only in some pages). so i will print again tomorrow and day after and post if i see something strange. My many thanks to you for showing interest on my post. I shall again post on thursday. thanks again

0 Kudos